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TheWorxHub is a full suite of operations management solutions designed specifically for senior living communities. Our solution gives you a simple process to manage everything from corrective and preventive maintenance, housekeeping, transportation, and room booking.
If you do not currently own TheWorxHub and would like more information, please click here.
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Table of contents
Additional resources
Fundamentals
- Desktop end user requirements
- Login and homepage
- Dashboard overview
- Dashboard batch actions
- Search tab overview
- Pulse tab overview
- Using the global search and add function
- Using the calendar
TheWorxHub setup
- Deactivating staff
- Managing pick lists
- Adding and managing fixed assets
- Adding a safety note
- Work order settings
- Routing work orders
- Adding a template
- Adding contractors and suppliers
- Miscellaneous
Resident management
Staff requests
Resident requests
User roles
Security
Work management
Work requests
- Adding a work request
- Entering a public work request
- Accepting or rejecting a work request
- Checking the progress of a work request
Work orders
- Updating the status of a work order
- Adding labor time
- Managing your team's work
- Batch assigning and reassigning labor
- Completing a work order
Scheduled work orders
- Adding scheduled work orders
- Adding scheduled work orders from a template
- Editing an instance of a scheduled work order
- Editing a scheduled work order
- Discontinuing a schedule
Housekeeping schedules
- Creating scheduled templates for housekeeping
- Creating a housekeeping schedule
- Modifying the schedule from the calendar
- Managing work from the staff schedule dashboard
- Printing the staff schedule report
Transportation
- Adding vehicles
- Adding a trip
- Scheduling a pickup
- Recurring trips
- Completing a trip
- Trip billing settings
Room bookings
- Identifying rooms as bookable
- Creating setup and tear down task templates
- Identifying assets that can be reserved
- Creating a room booking event
- Approving a room booking request
- Recurring room bookings
- Managing room bookings from the dashboard
- Managing room bookings from the calendar
- Managing attendees
- Room booking billing setup
- Creating a room booking bill
Biomed
- Adding and managing Biomed fixed assets
- Adding an asset model
- Creating an asset from a model
- Managing asset models
- Adding a Biomed work request
- Adding a Biomed work order
- Adding Biomed scheduled work orders
- Reporting on batteries
Compliance
Advanced features
Capital planning
Projects
- Creating and using a project
- Creating and using a project template
- Creating a recurring project template
Meters
Resident billing
- Billing settings
- Mark a work order as bill to resident
- Billing calculations
- Customizing billings on a work order
- Printing invoices
PO/Inventory
- PO/Inventory settings
- Adding inventory items
- Adding purchase orders
- Assigning and consuming inventory on a work order
Barcoding
Surveys and inspections
Space management
- Permissions and navigation
- Uploading drawings
- Mapping locations
- Adding layers
- Exploring drawings and layers
- Selecting a location from a drawing
WorxIQ
Mobile Worx
- Mobile end user requirements
- Logging into Mobile Worx
- Dashboard overview
- Adding a mobile work order
- Managing offline work orders
- Accepting a request
- Assigning work
- Using the labor timer
